British Telecom is sending an engineer out on Monday. Meanwhile, the results below are normal for those times I am connected, but lately I've been running about 30% packet loss.

$ ping
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=245 time=148.235 ms
64 bytes from icmp_seq=1 ttl=245 time=947.891 ms
64 bytes from icmp_seq=2 ttl=245 time=983.149 ms
64 bytes from icmp_seq=3 ttl=245 time=892.993 ms
64 bytes from icmp_seq=4 ttl=245 time=212.352 ms
64 bytes from icmp_seq=5 ttl=245 time=881.982 ms
64 bytes from icmp_seq=6 ttl=245 time=737.164 ms
64 bytes from icmp_seq=7 ttl=245 time=407.251 ms
64 bytes from icmp_seq=8 ttl=245 time=1681.691 ms
64 bytes from icmp_seq=9 ttl=245 time=2108.014 ms
64 bytes from icmp_seq=10 ttl=245 time=2266.773 ms
64 bytes from icmp_seq=11 ttl=245 time=1981.524 ms
64 bytes from icmp_seq=12 ttl=245 time=991.153 ms
64 bytes from icmp_seq=13 ttl=245 time=2325.014 ms
64 bytes from icmp_seq=14 ttl=245 time=2814.688 ms
--- ping statistics ---
18 packets transmitted, 15 packets received, 16% packet loss
round-trip min/avg/max/stddev = 148.235/1291.992/2814.688/809.327 ms

Meanwhile, even for a voice call and the router disconnected, the static on the line is terrible.

Haven't seen that awful PING statistics since we got rid of the 'Frame Delay' network at the office...
Those are normal? Whoa. I'd be hollerin' up a storm about that.

I send you best wishes for a very happy birthday. :)

It's tomorrow, the 20th, but whose counting :)

Thank you, Xenia. You should visit London some time!